Refund policy

Returns & Refunds

We offer a 14-day return period after your order has been delivered.

To be eligible for a return, items must meet the following requirements:

Condition Unworn, unused, and unwashed
Tags All original tags must be attached
Packaging Returned complete and securely packaged

Return shipping costs are covered by the customer.

Non-Returnable Items

For hygiene reasons, socks and underwear cannot be returned once opened or unsealed.

Refund Process

Once your return arrives at our warehouse, it will be inspected.

If approved, your refund will be issued to your original payment method within 12 business days.

Please note that banks and payment providers may require additional processing time.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us immediately.

Approved claims will be refunded or resolved accordingly.

Undeliverable Packages

If a parcel is returned to us due to an incorrect address, failed collection, or refusal of delivery, your refund will be processed once the parcel arrives back at our warehouse.

This process may take up to 10 business days after receipt.