The delivery time is approximately 1–4 working days.

Pre-order delivery times may vary.

Each product has a size chart in the product description, where you can find the right size for you.

Please contact us so we can resolve this issue as soon as possible.

If you made a mistake when entering your delivery address, please contact our customer support team as soon as possible.

As long as your order has not yet been processed, we can update the address for you. If the package is already on its way, we are unfortunately no longer able to make any changes.

In that case, the shipment will automatically be returned to us, and we will contact you to ask whether you would like us to reship the package or issue a refund.

Yes, you can return your order. We offer a 14-day return policy, which means you have 14 days from the day you receive your item to request a return.

To qualify, the item must be in the same condition you received it: unworn, unused, with all tags attached, and in its original packaging.

When your order has been shipped, you’ll get a separate shipping confirmation email containing your tracking link and tracking number.

To track your order:
Option 1: Click directly on the tracking link in your shipping confirmation email.

Option 2: Copy your tracking number and enter it on the carrier’s website (e.g. DHL, UPS).

First, please check your spam or promotions folder – sometimes our emails end up there by mistake.
If there’s nothing there either, make sure you entered the correct email address when placing your order.
If you’re unsure, just send us a quick message

You have 14 days from the date of delivery to request a return — returns can only be processed once the item has arrived at your address. Please read our Refund Policy first, then contact us via email or social media to start the return.

The size you ordered doesn’t fit?
Don’t worry — an exchange is no problem, depending on stock availability. Please note that exchanges are currently only possible for orders within Germany.

If the item you’d like is in stock, just contact us and we’ll send it your way.

For international orders outside the European Union, additional import duties, customs fees, or local taxes may apply.

These charges are determined by your local customs authorities and are not included in the item price or shipping costs displayed at checkout.

We have no control over these fees and cannot predict their amount. You are responsible for paying any such charges upon delivery.

By placing an international order, you agree to cover all applicable customs and import duties as required by your local authorities.